New Service Application

Meralco ensures that customers with electricity demands of 500 kW or higher are provided with the energy solutions that fit their business needs. Through the new service application process, Meralco guides customers to secure allocated power that is not over or under the customers’ facility demands.
Receipt of Application

​Customer submits initial requirements, including the SEC registration or latest General Information Sheet (GIS) and an electrical plan or load schedule.

Pre-Survey and Processing

Meralco surveys facility, advises customer on service entrance requirement, and estimates costs. Customer signifies intention to proceed and both parties sign-off on the Gantt chart of activities.

Design and Prepare Project Cost

Customer starts wiring installation and construction of service entrance. Meralco prepares design and actual project cost.

Presentation and Acceptance of Contract

Meralco presents service contract indicating the bill deposit and project cost (if applicable). Customer accepts and signs the contract.

Payment / Compliance to Requirements

Meralco inspects customer compliance to all requirements. Customer pays the bill deposit and project cost (if applicable), and submits the CFEI.

Construct Lines and Facilities

Meralco constructs lines, and customer facility is energized after.

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You may also call us at 16210 or 
find your relationship manager.